All orders are hand-wrapped with care and attention.

Do contact us if you would like a message included.

All of our products are stored at the Woolmill in Knockando, Scotland.

Royal Mail collections arrive daily after 12 noon.

Any orders made after 12 noon will be dispatched the next working day.

We use Royal Mail for UK deliveries.

Delivery options:

Royal Mail 48hr tracked: 2-3 business days £2.95

Royal Mail 24hr tracked: 1-2 business days £3.76

Royal Mail 48hr tracked with signature: £4.23

Royal Mail: 24hr tracked with signature: £5.04

For all International orders, delivery starts from £40.00.

We use DHL for European deliveries.

We use DHL for international deliveries.

Delivery starts from £40.00.

International Tracked and Signed For, estimated 5-10 working days.

Our delivery charge includes Duty and Taxes paid.

Delivery charges includes Duty and Taxes Paid.

We want you to satisfied with your purchase. Up to 100 days after purchase, we are happy to accept returns if the product is unused and in its original condition.

We try to make returning goods as quick and easy as possible. For UK customers, to request a returns label, please email office@kwc.co.uk. Once you have downloaded and printed your label, simply attach it to your parcel and drop it off at your local post office.

If you are looking to make an exchange, please include a note in the parcel detailing what you would like instead.